FIRST CONTACT

Describe your situation.

You do not need to know the service name. Choose your goal and briefly describe the help you need. You can skip the stage.

  1. 01Goal
  2. 02Stage
  3. 03Short description
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Please contact the office by phone or email.

What would you like to do?
Stage — optional

Direct contact

Advice for a property decision

We start with your goal and constraints, then define the right scope of support.

Do not send identity documents, bank details, or a complete property file in your first message.

Choose another topic

First message

You can start with this simple structure

I want to [briefly describe the goal] and I am currently at [stage]. My main constraint or risk is [short description].

What happens next

No commitment and no unnecessary documents

  1. 01

    We clarify the goal, stage, and main constraints.

  2. 02

    We identify the information to verify before a decision.

  3. 03

    We agree the scope of advice and the right DOMUS specialist.

The first response

The first contact sets direction; it does not decide the case

A short message or conversation should be enough to agree the next step. You do not need to choose a service or share a complete set of documents at the outset.

Understanding the goal

We clarify which decision the enquiry concerns, your current stage, and the question that needs attention first.

The right person and service

We establish whether the topic concerns a property, an owner, financing, or broader advice and who should lead the next stage.

Missing information

We identify only the basic information needed for the next conversation. A complete document file is not required for the first contact.

The next step

If documents or sensitive data are needed, we first agree what is needed, who receives it, and how to share it.

Choose a channel

The best way to start the conversation

Phone

Best for a short conversation, an urgent question, or agreeing the right next step.

Email

Useful when you want to explain your goal and basic constraints in your own time. Send attachments only after agreement.

WhatsApp and Telegram

We show links to business accounts. Opening a messenger does not submit the website form.

Phone and email lead directly to the office. WhatsApp and Telegram remain separate contact channels.