DOMUS GLOBALEnd-of-rental settlement
How to organise a rental-deposit return
Gather the contract, deposit evidence, handover, condition, keys, settlements, and correspondence before choosing the next step.
Describe the deposit situation →
- 01Identify the parties, contract, amount, and dates.
- 02Gather payment, condition, handover, and correspondence evidence.
- 03Separate agreed, undisputed, and unresolved elements.
- 04Record a bounded next step and refer specialist questions appropriately.
What to keep in mind
Gather the contract, deposit evidence, handover, condition, keys, settlements, and correspondence before choosing the next step.
This guide does not determine liability, the amount due, a return deadline, or the appropriate legal procedure.
Questions to start with
Questions to start with
Who are the settlement parties, and what were the deposit amount and basis?
When and how were the end of the rental, condition, and key handover recorded?
Which deductions, charges, or differences have evidence and require clarification?
Working materials
What to keep in one place
What to keep in one place
The agreement and amendments, evidence of the deposit payment, its amount, purpose, and settlement parties.
Opening and closing handover records, photographs, meter readings, key list, and return date.
Charge calculations, correspondence, deduction descriptions, and source documents for every disputed item.
When to pause the next step
Material agreements about condition, keys, payments, or deductions exist only in conversation.
Undisputed, unresolved, and challenged amounts are combined into one demand without a clear breakdown.
A deadline or procedure is assumed from memory without checking the agreement, correspondence, and proper route.
Warning signals
When to pause the next step
- 01
Material agreements about condition, keys, payments, or deductions exist only in conversation.
- 02
Undisputed, unresolved, and challenged amounts are combined into one demand without a clear breakdown.
- 03
A deadline or procedure is assumed from memory without checking the agreement, correspondence, and proper route.
Next step
Start with the goal, stage, and main constraint
Do not attach documents, identification numbers, or detailed financial data to the first message. We will agree a communication channel separately.